General Terms & Conditions
The object of the present terms and conditions of business is to regulate the provision of services, to customers who will be given the condition of consumers, on behalf of A.T. MOTORCYCLES & KITS S.L. (from now on ATIMPEX) with registered office in C/ Almeria, 16-18, V 10, Colonia Los Ángeles, C.P. 28223, Pozuelo de Alarcón (Madrid) SPAIN, register with the Registrar of companies in Madrid, volume 23481, part 188, section 8, sheet M421273, with VAT number ESB84888213.
ATIMPEX operates through Internet by means of www.atimpex.com/europe domain and owns the brand also registered with the same denomination.
Through the website quoted above, ATIMPEX offers its products and services, which are mainly 35 and 25 kW power restrictors for motorcycles.
Dealers, repair shops, importers or distributors could access to this service provision by previously registry and validation of ATIMPEX.
Private customers could not access to this service provision.
Contact details
Telephone +34 917113256
Email address:
- General information: info.eu@atimpex.com
CONSULTATION AND ACQUISITION
Following the steps described in details below will perform the CONSULTATION AND ACQUISITION PROCEDURE of the power restriction kits:
PROCEDURE FOR DEALERS:
- REGISTRATION. Fill in and submit the form Dealer Registration, in DEALER RESTRICTED AREA Click here to apply for registration. Once we verify you are a dealer, we will confirm you by email.
- ORDER. Verify availability in our website or asking us via email. Please, pay attention to the brand, model, type etc..
Notice: please take some attention to fill in correctly the details in the order form. If any of the details are incorrect and a new shipment is requested, ATIMPEX won't bear the costs, which will be on behalf of the client. - PAYMENT. The order payment must be done in Euros (€) either online credit card (recommended) or by bank transfer. The first method has no costs. If you choose second method of payment, you can find our bank account details in the proforma invoice. In this casem you may want to send to info.eu@atimpex.com a proof of payment to accelerate the order process. Costs for this payment shall be charged to the customer depending on the bank fee, as indicated during the order process and in the proforma invoice.
- PRICE. The price includes:
- - Manufacturer Approval Certificate.
- - Certificate of Fitment form.
- - Parts (stop plate or washers), the lead security seal (optional fitment) and their fitting instructions.
- - Shipment.
- SHIPMENT. The parcel will be shipped inmediately after receiving proof of payment and checking that all order details and customer data are correct. Delivery will be made via UPS in one/two business days (express service) or three/five business days (standard service). ATIMPEX is never responsible for possible delays but it will provide with the required customer support for a fast delivery.
CLIENT REQUIREMENTS
Dealers clients can be natural or juridical person.
Should he/she be a natural person, he/she should be age of majority, according to the Civil Act Law within the EU state member where the purchase is being made.
In the event of being a juridical person, he/she must be validly constituted, with registered office in a EU country member and uniquely identified.
In order to become a dealer, ATIMPEX reserves the right to request any type of document or a strong evidence demonstrating that the company is indeed dedicated to the motorcycle industry activities as a workshop, repair shop or importer. ATIMPEX reserves the right to cancel or reject orders made through dealer modality with a private condition.
LANGUAGE
The present conditions are made in English.
PAYMENT
The payment currency is the euro (€).
ATIMPEX admits the following methods of payment in €: Online credit card or by Bank transfer order.
As long as there is no evidence of payment, the order will not be shipped.
Both parties specifically agree that the purchase of the product will not be completed until payment is made.
NOTE: Bank transfers must be made from an entity and an account within the European Union. Otherwise, extra costs generated
because of currency exchange are initially charged in our bank account and will be later requested to the customer. All transfer
costs derived from the transfer are on behalf of the customer and depend on the merchants fee charged by its bank.
SHIPMENT AND RECEPTION OF PRODUCTS
Once the order is completed, ATIMPEX will ship the power restrictor and the documents requested to the address indicated by the customer. Delivery will be made via UPS in one/two business days (express service) or three/five business days (standard service).
At the moment the customer receives the requested product, he/she should check that the dispatch is apparently not damaged before signing the delivery note.
Additionally, ATIMPEX will not assume any type of responsibility for actions or omissions that have resulted from damages or negligence caused by the shipping company.
Important note for countries not belonging to the European Union (United Kingdom, Norway, etc): shipments could be delayed some more days due to customs procedure and the corresponding taxes and customs's clearance expenses will be paid to the courier company by the customer at the moment of delivery.
PRODUCTS RETURN/CHANGE
ATIMPEX will not accept the request for return of the product or the received money once the product has been sent, unless it's a mistake or error caused by ATIMPEX. In this case, the costs of the return shall be borne by ATIMPEX, but the product must be received intact and properly sealed and packed.
If it's a mistake or error caused by ATIMPEX, the product can be changed by the same with the error corrected, on its own running costs. When caused by the customer, they will be on their own. In these cases ATIMPEX will accept to change the product within the following 7 working days of the receipt of the product. After those days, if ATIMPEX has not received yet the changed product, it reserves the right to reject the change. From that moment, any problem with the product should use the guarantee.
Depending on the circumstances, ATIMPEX may consider the case to try to find a suitable solution regardless of those deadlines and conditions.
The customer may contact ATIMPEX on 34-917113256 or info.eu@atimpex.com. We will indicate the way to proceed.
LOSS, DETERIORATION OR THEFT OF THE PRODUCT
Once the customer has received the product, ATIMPEX will not be responsible for those loss, deteriorations, theft, etc., neither the documents nor the parts sent. The customer will be responsible for that, in such way that ATIMPEX will not have the obligation to replace any parts or documents free of charge.
OBLIGATIONS AND RESPONSABILITIES OF ATIMPEX
ATIMPEX commits to provide customer service and invest its efforts to perform its tasks effectively.
Should be any possible technical failures, ATIMPEX will not guarantee the complete continuity of the service, as well as other not attributed causes to ATIMPEX.
The use of the services offered by ATIMPEX are the customer's responsibility. Neither so, under any circumstances ATIMPEX will be responsible, nor directly or subsidiarity, for the damage the customer might cause to third parties.
ATIMPEX will not archive any electronic document where the order placed by the customer is complete.
ATIMPEX reserves the right to cancel or reject the order placed by a user who is not having the dealer condition and place it through this modality.
OBLIGATIONS AND RESPONSABILITIES OF THE CUSTOMER
The use of the services offered by ATIMPEX contrary to the good will, European legislations and right to third parties are prohibited.
The customer must be responsible for the details included in the registration forms, as well as the searching results in our website and the power restrictor to be acquired.
The customer must comply correctly with the registration and acquisition procedure for this to be valid.
The customer might rectify the details included in the registration form by clicking on BACK and RECTIFY.
GUARANTEE
ATIMPEX grants all its customers (authorized motorcycle workshops and dealers) a two-year guarantee, (one year for electronic devices) from the date of issue of the invoice, independently if the user or the customer have used the documentations and parts supplied. The end users could have the right of the guarantee exclusively through the workshop that placed the order and also made the fitting of the restrictor kit. The guarantee refers to the parts that form the restrictor kits mechanisms, in such a way that in the event of manufacturing defects that cause a malfunction, ATIMPEX's responsibility will be to replace them with equal or equivalent ones without any charge for the customer, including free of charge shipping (except custom’s expenses for Norway and UK). Both parts and the documents of the restrictor kits are not reusable for the same or a different motorcycle.
The restrictor kit guarantee extinguish caused by the following reasons:
One person or a different workshop from the one that was responsible of the fitting of the restrictor kit, although this workshop is ATIMPEX´s customer, manipulates the restriction device; If there exists non authorized handling evidences; In case of motorcycle’s user owner change; for having unfitted without prior authorization the restrictor parts and/or the metal wires and/or the seals, even if it was due to a breakdown, repair, replacement, cleaning or fine-tuning of the motorcycle, whether or not that the unfitting of the restriction has been legalized in the Competent Authority; all of which even if it happens before the end of the two-year guarantee period. The same as when the restrictor parts and/or the seals have disappeared, are deteriorated, incorrectly placed, out of place or due to any other situation that is not the correct installation according to the fitting instructions provided by ATIMPEX.
If the fitting of the restrictor kit had been done by a not authorized person or workshop by ATIMPEX, the guarantee allowance will be automatically lost.
Under no circumstances ATIMPEX will be responsible or take responsibility for possible defects caused by the workshop in charge of fitting the restrictor, due to improper use by the end user or owner of the motorcycle or by other external factors that could affect the limiter devices such as traffic accidents, riots, vandalism, attacks, landslides, electromagnetic emissions, natural disasters, etc.
INVALIDITY
If any provision of the present Terms and Business Conditions would be declared null and void, in whole or in part, by the competent court or authority, the rest of the provisions will remain valid.
MODIFICATIONS
ATIMPEX reserves the right to modify the provided service procedures by acting in the best interest of it. If appropriate, ATIMPEX should notify the changes made as soon as possible through its amendment to the website, www.atimpex.com/europe
APPLICABLE LAW AND JURISDICTION
In case of a dispute between both parties arising out from the application of the present Terms and Business Conditions, expressly waiving their right to its own jurisdiction, they submit to the jurisdiction of the courts in the city of Madrid, SPAIN, provided it does not contradict the current laws.
©2000 - 2004 A.T. MOTORCYCLES & KITS S.L. All rights reserved.
